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Mission
Customer Marketing International BV (CMI) helps organisations increase their profits by improving customer performance, behaviour and satisfaction.

What we do
CMI develops software, tools and training materials which we sell directly or through licensed partners. CMI also has an active publishing operation that provides information about the method in print, electronic and face-to-face media.

How we do it
In order to achieve our results, CMI offers the following producs and services in the field of marketing en sales:

  • The Customer Marketing Method: improving customer satisfaction, profitability, customer focus within the organisation and the allocation of marketing and sales budgets.
  • The Toolsets (the Customer Marketing Suite): supporting the Customer Marketing concept and allowing effective implementation and usage for our clients.
  • Training & Coaching: based on our extensive experience with the concept and implementations of customer marketing.

Management
The Chief Executive Officer of CMI is Arjen Wentzel, who capped 20 years experience at IBM, Accenture and others in international management positions.

Contact
For more information please contact us at info@customermarketing.com.

Customer Marketing International BV
P.O. Box 9016
3506 GA Utrecht
The Netherlands

Demkaweg 11
3555 HW Utrecht
The Netherlands

Tel:  +31-(0)30-2428320
Fax: +31-(0)30-2428321

   
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